Staff Strategy and Business Intelligence Analyst

Responsibilities:

• Fulfill adhoc data requests for CX functional managers and other stakeholders within set deadlines and communicate out on progress & completion
• Drive reporting requirement definition with key business stakeholders up front and set expectations for development timeline
• Independently manage Tableau dashboard buildouts end to end
• Launch & train key stakeholders on new reporting or completed analysis
• Architect and own suites of base data models, used by the community of analysts, which support organizational reporting standardization company-wide
• Identify actionable insights or areas of improvement that are easily accessible to users across the organization
• Lead initiatives with business & process management teams to improve organizational process using data
• Lead initiatives with BI Tech team to implement & improve upon backend data processes, models, and tools
• Build an advanced understanding of Sunrun data sources and associated business processes in order to provide Subject Matter Expertise and advise leaders
• Explore new resources/technical knowledge to expand the expertise of the team and leverage additional tools to provide in-depth analysis
• Cultivate a reputation as a trusted point of contact for business stakeholders to turn to for knowledge and guidance
• Contribute to and advise on overall team strategy
• Advise and guide business leaders on the appropriate data and metrics to support Sunrun’s goals
• Work very closely with end users to drive adoption of products, gain understanding of data, & benchmark how well their needs are being met
• Provide ongoing feedback to the technical team on how to improve the infrastructure/product suite in order to better meet all analysts needs
• Demonstrate strong process/hygiene instincts
• Mentor other analysts on best practices
• Develop deep relationships with other key data influencers, and participate in the company’s overall governance community

Skills:

• 5+ years’ experience in a technical BI analyst role
• Advanced understanding of data architecture & modeling tools (i.e. dbt)
• Expert familiarity with SQL, Excel/Gsheets, modeling & macros, Google apps, CRM Software, BI Tools/Data visualization platforms (i.e. Data Studio, Tableau, Looker, etc.)
• Additional coding skills highly desirable (i.e. R, Python)
• Ability to influence others including executive stakeholders, business leaders, other data team members to gain acceptance of ideas and commitment to actions that support business initiatives
• Strong understanding of business needs and ability to translate into data and IT requirements with minimal guidance
• Able to present complex information in an easy to understand and actionable format for the business
• Ability to define and organize tasks, conduct prioritization with stakeholders, and deliver in a timely fashion
• Excellent written and oral communication skills
• Ability to work independently and assist other team members in ensuring their work is completed
• Ability to develop framework for requirements gathering and metrics definition workshops with business stakeholders and facilitate workshops that help define key objectives
• A strong understanding of data governance best practices
• The desire and ability to closely integrate with other analysts
• Ability to guide and advise business stakeholders on defining appropriate metric definitions and key objectives
• Ability to drive projects to completion; meet stakeholder needs while maintaining a data-driven, analytical foundation
• Ability to tie impact to any project and communicate out at Executive level on project value, architecture, and results
• Detail Oriented, Adaptable, Curious, Resilient, Positive, Human-Centered, Analytical Aptitude

Benefits:

• 💼 Competitive Salary
• 💻 Remote Work
• 🌍 Worldwide

Qualifications:

• Bachelor's degree in a related field
• 5+ years of experience in a similar role

Company:

Sunrun Inc