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Data Administrator at University of Massachusetts Dartmouth

  • Full-time
  • On-site, Dartmouth, MA
  • $82,000 - $110,000 yearly
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Data Administrator

Responsibilities:

  • Data and Systems Management
    • Serves as the Division’s lead technical expert, collaborating with the UMass system’s Foundation, UITS and other IT offices to ensure system data and reports meet campus requirements
    • Partners with consultants on the Advancement CRM conversion to align legacy data and processes with system specifications and ensure effective campus adoption of the new application
    • Acts as the functional expert for fundraising and accounting systems as well as related applications, ensuring system security and reporting accuracy
    • Develops, coordinates, and manages fundraising and technology project plans in partnership with UMass Foundation support staff
    • Stays informed on technological trends in advancement and new features added to the fundraising system
    • Collaborates with the Advancement data management team to maintain data quality and accuracy within the fundraising system
    • Designs and implements automated load processes into the fundraising system in collaboration with Foundation staff
    • Evaluates vendor products, coordinates demonstrations, and recommends optimal solutions for fundraising system functionality
    • Establishes and applies best practice standards to improve operational processes across IT platforms within the Advancement division
    • Maintains and improves data quality through de-duplication, updates, audits, and exception handling
    • Develops solutions to extract data from the fundraising system and import information from external systems
    • Uses tools such as DemandTools, Data Loader, and spreadsheets to manage data imports, exports, and cleansing
    • Performs ongoing data maintenance for contacts, affiliations, gifts, campaigns, and custom objects
    • Supports data preparation and segmentation for Marketing Cloud campaigns, ensuring audience list accuracy and synchronization with Salesforce
    • Collaborates with Advancement Communications to support successful marketing and engagement campaigns
    • Assists with platforms transitions (i.e., iModules), applying basic web skills (such as HTML) to ensure smooth integration and data flows
    • Ensures compliance with UMass Foundation data governance policies and contributes to shared data initiatives
    • Serves as the division’s technology liaison to campus partners, including CITS and the UMass Foundation Salesforce team
  • Reporting, Analytics and User Support
    • Develops reporting and analytics solutions based on Advancement business needs
    • Prepares documentation and trains end users on fundraising system and related platforms (i.e. EverTrue, Grayyty, iModules, Anthology)
    • Designs and delivers user-friendly reports, interfaces and applications in collaboration with the UMass Foundation team
    • Provides data analysis, reports and lists for internal and external stakeholders, including ad hoc critical requests
    • Designs, creates, and maintains Salesforce reports and dashboards to support fundraising, prospecting, and engagement strategies
    • Works closely with end users to identify reporting needs and deliver actionable insights
    • Assists users with data retrieval and management, troubleshooting issues and understanding advancement workflows
    • Provides responsive, user-friendly Salesforce support for Advancement and Alumni Relations staff
  • Staff Supervision and Coordination
    • Supervises the work of assigned staff, including assigning tasks, monitoring progress, and ensuring accuracy and timeliness
    • Provides training, coaching, and performance feedback, conducts evaluations, and supports staff development
    • Coordinates staffing resources to meet departmental needs and fosters a collaborative team environment
    • Performs other job-related duties and responsibilities that may be assigned and/or the job description changed periodically to reflect changing organization needs

Skills:

  • Demonstrated ability to research, design, and implement programs and processes and analyze data
  • Experience creating and maintaining operational and strategic reports and dashboards
  • Working knowledge of SQL and relational databases
  • Familiarity with CRM systems (i.e., Salesforce) in a non-profit or advancement environment, marketing applications (i.e., Marketing Cloud), and data warehouse systems (i.e., Snowflake or similar platforms)
  • Strong spreadsheet skills (e.g., Excel or Google Sheets) for data import/export, cleaning, and transformation tasks
  • Ability to learn new software, tools, techniques and data rules
  • Working knowledge of advancement services (i.e., fundraising, gift processing, prospect research and management, alumni engagement)
  • Ability to translate user requests into successful technological solutions
  • Familiarity with data governance principles and applying them in daily operations
  • Ability to maintain confidentiality standards
  • Ability to work independently and be a self-starter as well as work effectively within a team
  • Ability to determine priorities, manage time effectively including prioritizing requests for service, and meet short-term and long-term goals
  • Excellent oral and written communication skills
  • Effective interpersonal skills and the ability to work well with people at all levels of the organization
  • Ability to communicate with and create clear, concise documentation for technical and non-technical audiences
  • Strong customer service ethic
  • Demonstrated ability to manage time effectively including prioritizing requests for service
  • Strong attention to detail, organizational skills, and commitment to data accuracy

Benefits:

  • FLSA STATUS: EXEMPT
  • SALARY: $82,000 - $110,000
  • 75% Employer-Paid Health Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Long Term Disability
  • State Pension Retirement Plan
  • Optional Retirement Savings Plans
  • Tuition Credit (Employee, Spouse, & Dependents)
  • Twelve (12) paid holidays
  • Paid personal, vacation, and sick time
  • And More!

Location: Dartmouth, MA
Salary: $82k - $110k yearly
Salary Currency: USD
Salary Period: Yearly
Arrangement: Onsite
Category ID: 1945
Term ID: 1658
Plan ID: 1109
Company: University of Massachusetts Dartmouth
Company Website: University of Massachusetts Dartmouth
Application Type: url
Application URL: Apply Here

Published 1 day ago • Expires November 10, 2025 06:16