Business Intelligence Analyst

Responsibilities

• This cross-functional position is responsible for generating actionable insights, improving reporting processes, and enhancing the organization's business intelligence infrastructure
• The role requires proficiency in NetSuite, Salesforce, and Power BI—including both dashboard design and data modeling—and the ability to manage and interpret large, complex datasets
• The analyst will collaborate with stakeholders across finance, sales, and tech solutions to develop scalable solutions that advance business growth and operational efficiency
• Conduct deep-dive analyses to uncover drivers of financial performance, customer behavior, and sales trends
• Communicate analysis of findings, trends, and recommendations to Finance and Commercial stakeholders to influence improved decision-making
• Partner with Finance and Commercial teams to identify reporting needs, KPIs and performance metrics
• Design, build, and maintain interactive dashboards and reports in PowerBI to visualize trends, forecasts, and performance insights
• Develop data models and ETL (Extract, Transform, Load) processes to consolidate information from NetSuite, Salesforce, and other internal systems
• Ensure data integrity and consistency across systems by identifying discrepancies and driving resolution with relevant stakeholders
• Support monthly and quarterly business reviews with accurate and timely reporting
• Collaborate with Tech Solutions and data engineering team to enhance data infrastructure and automate data flows
• Independently identify business needs and develop data-driven solutions
• Document business requirements, data definitions, and reporting processes for transparency and scalability
• Drive continuous improvement in data quality, reporting efficiency, and analytical tools
• Attendance and punctuality are essential functions of the position
• Other duties as assigned by supervisor

Skills

• Bachelor’s degree in Business, Finance, Data Analytics, Information Systems, or related fields
• Minimum of 5 years of experience in a Business Analyst, BI Analyst, or similar role
• Hands-on experience with NetSuite (financial data and reporting)
• Strong knowledge of Salesforce (CRM reporting, opportunity pipeline, and sales operations data)
• Proficiency in PowerBI, including data modeling (PowerQuery/M, DAX), report creation and performance optimization
• Ability to interpret large, complex data sets across multiple platforms and convey findings to non-technical stakeholders
• Solid understanding of financial and sales performance metrics
• Excellent communication and stakeholder management skills
• Exceptional Microsoft Office skills, especially Excel

Benefits

• 💼 We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health and to help them make the most of their future
• 🏥 Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
• 🌟 Employee Assistance Programs and additional work/life resources
• 💰 Referral Bonuses and Tuition Reimbursement
• 🌴 Paid time off including holidays, vacation, and sick time
• 📚 Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement